WITHIN 10 DAYS OF SUBMITTING ONLINE ENROLLMENT FORM
Letter confirming receipt of your enrollment and enrollment approval or denial from Medicare to the
HealthTeam Advantage plan you selected.
WHEN YOU BECOME A HEALTHTEAM ADVANTAGE MEMBER
HealthTeam Advantage Evidence of Coverage is mailed to you - this book is your detailed coverage of your
HealthTeam Advantage member identification cards - you will receive your HealthTeam Advantage member
identification card in the mail.
A Personal Healthcare Concierge at your service - if you would like assistance finding an in-network
provider, scheduling an appointment, have questions about your benefits, or need a replacement
identification card, simply email your concierge at firstname.lastname@example.org, or
call your Healthcare Concierge at 1-888-965-1965 (TTY 711). Our hours of operation are:
October 1 - March 31: 8am to 8pm, EST, seven days a week
April 1 - September 30: 8am to 8pm, EST, Monday through Friday.
Have a question? We can help!
1-877-905-9216 (TTY 711), 8 am to 8 pm, seven days a week